Non-Conformance Report Template Excel
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Non-Conformance Report Template Excel

NCR register & CAPA log – root cause (5 Whys & fishbone), corrective actions, effectiveness checks, cost of poor quality and Pareto

€69incl. VAT

From the first sighting of a problem to proof that the fix worked – in one workbook

10sheets
500NCRs · 1,000 actions
0macros
  • NCR register with source, severity, part, lot, containment and disposition – the status tells you the next step
  • Root cause with the 5 Whys and a printable fishbone (6M) for every NCR
  • CAPA log for corrections, corrective and preventive actions – with effectiveness checks
  • Cost of poor quality per NCR: scrap, rework, sorting, freight, credits and supplier recoveries
  • Pareto by category and root cause, month-by-month trends and supplier rating with SCAR tracking
  • Printable A4 NCR report and a dashboard showing what is overdue today
STARTSETTINGSNCR REGISTERROOT CAUSECAPA LOGCOST OF POOR QUALITYNCR REPORT5 WHYS & FISHBONETRENDSDASHBOARD
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A non-conformance report template that follows every NCR through to an effective fix

Log the non-conformance, contain it and decide the disposition, find the root cause with the 5 Whys and a fishbone, track the corrective actions and check that they worked – with the cost of poor quality and the Pareto worked out for you.

In many Irish plants the NCR process lives in a Word form, an email chain and a spreadsheet of numbers. Corrective actions are agreed at the quality meeting and then forgotten, nobody checks whether the fix actually worked, and when the same short shot, label mix-up or supplier defect comes back for the third time, there is no quick way to see it – or what it has cost.

This workbook keeps the whole loop together. Each NCR gets its containment, disposition and – where needed – a root cause analysis and actions with owners and due dates. The status moves on by itself (to contain, disposition pending, root cause pending, CAPA in progress, verify effectiveness, ready to close), repeat NCRs and overdue items are flagged, and the cost of poor quality, the Pareto and supplier performance update as you go. It supports the nonconformity and corrective action records your quality system needs; it does not certify anything.

Without a template

  • NCR forms in Word, actions in emails – nothing tracked to closure
  • Corrective actions closed without checking they worked
  • The same problem keeps coming back and nobody can show it
  • No idea what non-conformances cost the business

With ExcelGrand

  • One register with a status that shows the next step for every NCR
  • Effectiveness check date, method and result on every action
  • Repeat NCRs flagged and a Pareto of categories and root causes
  • Cost of poor quality per NCR, per month, per supplier and per process

What's in the file

START

Key figures, quick links and a step-by-step guide.

SETTINGS

Company, NCR / CAPA prefixes, labour rate and warning windows; severity rules (contain and close within, CAPA expected); sources, dispositions, categories, processes, 6M root cause categories, suppliers, customers, parts with unit cost and people – each with live counts.

NCR REGISTER

Up to 500 NCRs: date, source, severity, process, category, description, requirement not met, part and lot, quantities, supplier or customer, containment, disposition, SCAR, close-out – with status, target date, days open, root cause, CAPA count, repeat check and cost.

ROOT CAUSE

One analysis per NCR: problem statement, 5 Whys, root cause and its 6M category, fishbone causes by People, Machine, Method, Material, Measurement and Environment, team and status.

CAPA LOG

Up to 1,000 corrections, corrective and preventive actions linked to their NCR: owner, due and done dates, evidence, effectiveness check (by when, how, result) and cost.

COST OF POOR QUALITY

One line per NCR: scrap value from the parts list, rework and sorting hours at your labour rate, freight, customer credits, other costs and recoveries – internal and external failure.

NCR REPORT

Printable A4 non-conformance report for any NCR, filled from all sheets – description, containment, root cause, actions, cost and sign-off – plus a list of open NCRs.

5 WHYS & FISHBONE

Printable A4 root cause worksheet: problem statement, 5 Whys ladder, fishbone diagram with the confirmed 6M category highlighted and the linked actions.

TRENDS

Pareto by category and by root cause, month by month (sources, severity, closed, days to close, cost, repeats), supplier performance with rating, and NCRs by process.

DASHBOARD

Open NCRs, overdue items, average days to close, cost of poor quality and CAPA effectiveness, four charts and a 'what needs attention' list.

Take a look inside

Non-Conformance Report Template Excel – DASHBOARD
DASHBOARDOpen NCRs, overdue items, average days to close, cost of poor quality and CAPA effectiveness, four charts and a 'what needs attention' list.
Non-Conformance Report Template Excel – 5 WHYS & FISHBONE
5 WHYS & FISHBONEPrintable A4 root cause worksheet: problem statement, 5 Whys ladder, fishbone diagram with the confirmed 6M category highlighted and the linked actions.
Non-Conformance Report Template Excel – NCR REPORT
NCR REPORTPrintable A4 non-conformance report for any NCR, filled from all sheets – description, containment, root cause, actions, cost and sign-off – plus a list of open NCRs.
Non-Conformance Report Template Excel – TRENDS
TRENDSPareto by category and by root cause, month by month (sources, severity, closed, days to close, cost, repeats), supplier performance with rating, and NCRs by process.
Non-Conformance Report Template Excel – NCR REGISTER
NCR REGISTERUp to 500 NCRs: date, source, severity, process, category, description, requirement not met, part and lot, quantities, supplier or customer, containment, disposition, SCAR, close-out – with status, target date, days open, root cause, CAPA count, repeat check and cost.
Non-Conformance Report Template Excel – ROOT CAUSE
ROOT CAUSEOne analysis per NCR: problem statement, 5 Whys, root cause and its 6M category, fishbone causes by People, Machine, Method, Material, Measurement and Environment, team and status.
Non-Conformance Report Template Excel – CAPA LOG
CAPA LOGUp to 1,000 corrections, corrective and preventive actions linked to their NCR: owner, due and done dates, evidence, effectiveness check (by when, how, result) and cost.
Non-Conformance Report Template Excel – COST OF POOR QUALITY
COST OF POOR QUALITYOne line per NCR: scrap value from the parts list, rework and sorting hours at your labour rate, freight, customer credits, other costs and recoveries – internal and external failure.
Non-Conformance Report Template Excel – SETTINGS
SETTINGSCompany, NCR / CAPA prefixes, labour rate and warning windows; severity rules (contain and close within, CAPA expected); sources, dispositions, categories, processes, 6M root cause categories, suppliers, customers, parts with unit cost and people – each with live counts.
Non-Conformance Report Template Excel – START
STARTKey figures, quick links and a step-by-step guide.

Specifications

Format.xlsx
RequiresExcel 2016+ / Microsoft 365
Sheets10
Capacity500 NCRs · 300 analyses · 1,000 actions · 40 parts
PrintableA4 NCR report + 5 Whys & fishbone worksheet
MacrosNone

Who is it for?

  • Manufacturers & engineering firms
  • Medical device & pharma suppliers
  • Food & packaging producers
  • Construction product makers & installers
  • Quality managers & internal auditors

Frequently asked questions

What is a non-conformance report?

A non-conformance report (NCR) records that a product, process or service did not meet a requirement – a drawing, a specification, a customer requirement or your own procedure. It describes what was found, how much is affected and what was done straight away (containment and disposition), and it is the starting point for finding the root cause and the corrective action.

What are some examples of non-conformance under ISO 9001?

Typical examples are parts outside a drawing tolerance, wrong or missing labels, contaminated or wrong material, a supplier delivery that fails goods-in inspection, a customer complaint, a skipped first-off approval, obsolete documents at a work station or training records missing for an operator. The example data includes more than 50 of them from a fictitious injection moulding plant.

How do you make an NCR report?

Write down what was found, where and when, the requirement that was not met, the part, lot and quantity affected, then the containment and the disposition (rework, scrap, use as is, return to supplier or concession). For anything significant, add the root cause and the corrective actions. In this workbook you type it once in the NCR REGISTER and the NCR REPORT sheet prints an A4 form filled from all the sheets.

How do you write a corrective action report?

State the problem as a fact, contain it, find the root cause (for example with the 5 Whys and a fishbone), decide actions that remove the cause, give each one an owner and a due date, and check later that the problem has not come back. The CAPA LOG records each step, including when and how the effectiveness was checked and the result.

What is the difference between a correction, a corrective action and a preventive action?

A correction fixes the problem in front of you – sorting, reworking or relabelling the affected product. A corrective action removes the cause so the same nonconformity does not happen again. A preventive action stops a potential problem elsewhere, for example applying the fix to similar tools or lines. The CAPA log keeps all three and only asks for an effectiveness check on corrective and preventive actions.

Does it make us compliant with ISO 9001?

No workbook can do that. It helps you keep clear, dated records of nonconformities, causes, actions and their effectiveness – the kind of evidence ISO 9001 clause 10.2 asks you to retain – but it does not replace your procedures, your certification body or competent advice.

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Non-Conformance Report Template Excel

NCR register & CAPA log – root cause (5 Whys & fishbone), corrective actions, effectiveness checks, cost of poor quality and Pareto · €69

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Non-conformance report template in Excel – NCR log, CAPA template, root cause analysis and corrective action report

A non-conformance report template and NCR log in one Excel file: a non-conformance register for internal, supplier and customer NCRs, a printable NCR form, and a CAPA template that tracks corrections, corrective and preventive actions through to an effectiveness check – useful as an ISO 9001 non conformance report template and for ISO 13485, food and construction quality systems.

It also works as a root cause analysis template with a 5 Whys template and a fishbone diagram template (6M) for each NCR, a corrective action report template, a supplier non-conformance report with SCAR (supplier corrective action request) tracking and a cost of poor quality tracker with Pareto charts by category, root cause, supplier and process.

Non-Conformance Report Template Excel€69